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bakery : deli : produce : housewares : health & Beauty : winemaking : deli trays : gift baskets |
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healthy living : news & events : about us : employment : locations : contact : home |
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| Gino Marghella, Manager, Little Italy |
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 Excerpt from Feature Story - August 2006 Sizzling Twenty Under 30 Original story by: Talea Medynski
Gino Marghella If you become a regular customer at the deli counter at the Italian Centre Shop, Gino Marghella will soon know your name. His personality trait brings in business, and customers wait to be served by Marghella. “I like it when I have 50 [customers] and I can make everyone happy,” says Marghella. Gino started working at the Italian Centre Shop when he was 17 years old; now, at 24, he is manager of the deli counter. Despite his youth, he has become an exceptional manager because he makes the effort to get to know his customers and his co-workers. When he first started working as a manager, he struggled to gain the respect of his co-workers, most of whom were older than he. That came by working alongside them, not just supervising them. “You can’t tell people to do something without being willing to do it yourself,” Marghella explains of his success. His caring attitude toward his co-workers, and his own work ethic make for a productive environment. He has shown increases in deli sales each year through his customer service, and helps with employee retention through his positive relationships. “I’m a working manager, a people’s manager,” says Marghella. He works long hours and rarely takes a vacation, readily admitting, “I couldn’t consider myself doing something else.” Click here to read about South side manager Joe Antonucci. |
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Store Locations 10878-95 Street 780.424.4869
South Side Spinelli's Bar Italia
10878 95 Street
Business Hours |
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Stay up-to-date! For more
news of upcoming events check out this months ICS
Newsletter. Design by: Q-Grafix |
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