• Unlimited career advancements and strong training
• Free lunches every shift
• Flexible work schedule
• A great atmosphere where we listen to your ideas
• Excellent health benefits start after three months for full time employees
• An opportunity to work with a supportive team
• A clean and safe work environment

• 1. External Customer
  • Answering the main Italian Centre phone line, during primary’s absence or during high volume or peak times of year
  • Continuously manages customer database for accuracy during regular customer interactions or during slow times
  • Stays up to date of “shorts” and informs customers immediately
  • Inputs all Italian Centre Shop orders
  • Makes weekly calls to Wholesale Accounts for outstanding accounts, faxing duplicate invoices if required
  • During slow seasons – calls customers to inform them of new products, new price lists and/or seasonal products arriving (for example truffle season)
  • Opens mail and distributed accordingly
  • Maintains postage machine, including paying vendor

  
  

  2. Internal Customer:
  • Follows all policies and procedures within the department
  • Presents and maintains a safe work environment
  • Communicates professionally and respectfully with all other departments within the store
  • Opens all incoming company mail and distributes daily

  
  

  3. Ambassador
  • Promotes a positive company image by actively engaging with employees, customers, suppliers and the community
  • Represents ICS both in and out of the store
  • Shares their ideas or observations with Manager in regards to new items or trends in the market

   

  4. Budget and Finance
  • Conducts daily reconciliation of cash outs
  • Invoicing for all Italian Centre Shop
  • Processes accounts and all incoming payments
  • Opens new customer accounts
  • Compares statements to invoices – investigating any discrepancies
  • Files all copies of invoices received
  • Escalates any unresolved SMS issues to IT Consultant
  • Issues credits
  • Inputs paid outs
  • Emails/mails monthly statement for all wholesale customers

   

• • • 1-2 years of experience in an Accounts Receivable role
    • Strong critical thinking skills
    • Excellent interpersonal skills and a high degree of professionalism
    • Exceptional organizational skills
    • Demonstrated ability to interact with both internal and external customers with tact and diplomacy

     

Work Conditions:

Job requires employee to work primarily day shifts during the week. Flexibility in this schedule is required.

 Physical Requirements:

Job requires a variety of standing, walking and sitting. 

Job may include manual and repetitive tasks.