Working at the Italian Centre Shop is like being part of our family. We value, reward and promote team members who are passionate about food, family, community and committed to doing a great job. We are currently looking for a Full-Time Shipper/Receiver at our Little Italy location (10878 95 Street).
What We Offer: |
- Unlimited career advancements and strong training
- Free lunches every shift
- Flexible work schedule
- A great atmosphere where we listen to your ideas
- Excellent health benefits start after three months for full time employees
- An opportunity to work with a supportive team
- A clean and safe work environment
|
What You'll Be Doing: |
-
- External Customer
- Answering the main Italian Centre phone line, during primary’s absence or during high volume or peak times of year
- Continuously manages customer database for accuracy during regular customer interactions or during slow times
- Stays up to date of “shorts” and informs customers immediately
- Inputs all Italian Centre Shop orders
- Makes weekly calls to Wholesale Accounts for outstanding accounts, faxing duplicate invoices if required
- During slow seasons – calls customers to inform them of new products, new price lists and/or seasonal products arriving (for example truffle season)
- Opens mail and distributed accordingly
- Maintains postage machine, including paying vendor
- Internal Customer:
- Follows all policies and procedures within the department
- Presents and maintains a safe work environment
- Communicates professionally and respectfully with all other departments within the store
- Opens all incoming company mail and distributes daily
- Ambassador
- Promotes a positive company image by actively engaging with employees, customers, suppliers and the community
- Represents ICS both in and out of the store
- Shares their ideas or observations with Manager in regards to new items or trends in the market
- Budget and Finance
- Conducts daily reconciliation of cash outs
- Invoicing for all Italian Centre Shop
- Processes accounts and all incoming payments
- Opens new customer accounts
- Compares statements to invoices – investigating any discrepancies
- Files all copies of invoices received
- Escalates any unresolved SMS issues to IT Consultant
- Issues credits
- Inputs paid outs
- Emails/mails monthly statement for all wholesale customers
|
What We Are Looking For: |
-
-
- 1-2 years of experience in an Accounts Receivable role
- Strong critical thinking skills
- Excellent interpersonal skills and a high degree of professionalism
- Exceptional organizational skills
- Demonstrated ability to interact with both internal and external customers with tact and diplomacy
|
Work Conditions:
Job requires employee to work primarily day shifts during the week. Flexibility in this schedule is required.
|
Physical Requirements:
Job requires a variety of standing, walking and sitting.
Job may include manual and repetitive tasks.
|
|
|
We'd love to hear from you!